Serving the South West & beyond

Help Centre

Frequently Asked Questions

Got a question about booking, our fleet or our day tours? Here are the answers to the things we're asked most often. Can't find what you're looking for? Give us a call on 01398 323398.

How do I book a day tour?
You can browse our upcoming tours on the Christmas Tours page, choose your pickup point, and pay securely by card to reserve your seat. Alternatively, you can call us on 01398 323398 and pay on the coach (cash fares apply).
What payment methods do you accept?
For online bookings we accept all major debit and credit cards via Stripe. For day tours you can also pay the advertised fare in cash on the coach. Private hire quotes can be settled by bank transfer or card.
Is there an early booking discount?
Yes — for our Christmas 2026 day tours you can save 10% when you book and pay in advance by card during September or October 2026. The early-bird deadline is 31 October 2026.
Where are your pickup points?
Our day tours pick up from Minehead, Williton, Bishops Lydeard, Taunton and Wellington. Each tour listing shows the specific pickup and return times for every stop.
Are there concession prices for children and seniors?
Yes, most day tours offer reduced fares for children and OAPs. The exact concession price is shown on each individual tour listing.
What sizes of coach can I hire?
Our fleet ranges from 16-seater minibuses to 57-seater standard coaches, including executive and corporate-style vehicles with WC, air conditioning and onboard entertainment. See the Our Fleet section on the home page for full details.
Are your vehicles safe and insured?
Absolutely. Every vehicle undergoes regular preventive maintenance inspections and daily driver walk-round checks. We are a fully PSV-licensed, DVSA-compliant operator and all vehicles are fully insured with seat belts fitted.
Can you accommodate school trips?
Yes. We offer competitive rates for schools — from local educational day trips to longer UK or continental tours. All our drivers are DBS-checked and experienced in working with schoolchildren.
What is your cancellation policy?
For day tours, if you need to cancel please contact us as soon as possible. Refunds for card-paid bookings are handled on a case-by-case basis. For private hire, cancellation terms are included in your booking confirmation.
How do I get a private hire quote?
Fill out the private hire enquiry form on our Get a Quote page with your event details, passenger count, dates and pickup/drop-off locations. Our team will review your request and get back to you with a tailored quote.

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